NMLS# 2948

Wyndham Capital Mortgage

Lender Summary:

At Wyndham Capital Mortgage, Inc., we believe the convenience of technology is no substitute for great personal service. Our focus is to provide every customer with the best programs that are tailored to help them achieve their personal financial goals. As no two mortgages are exactly the same, our knowledgeable and professional loan officers will work to design the loan program that best fits each customer's needs.

Positioned at the forefront of mortgage technology, Wyndham Capital Mortgage, Inc. possesses a streamlined, automated underwriting process that creates savings in terms of time and money for every customer. Additionally, it allows for the quality and speed of service that can potentially get a customer's loan closed in as little as seven business days. Lastly, as our satisfied customers have learned, our loan officers pride themselves on being available to answer their questions or quickly get an update on the status of their loan, resulting in an empowering and rewarding lending experience.

What they're saying

1439 Reviews
(4.39 of 5)
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

(4 of 5)

Pleasent

easy to talk to- not pushy at all

harpoon from va


(1 of 5)

POOR SERVICE

He would not return calls or emails and I finaslly gave up and went with Quicken direct.

BOBBYLOU from MICHIGAN


(3 of 5)

Late to the Dance

Never heard from these guys in person, emails only. Never discussed rates or closing costs, had already locked with other vendor by the time these folks contacted me.

BruceFromAlabama from Birmingham, AL


(1 of 5)

go elsewhere

It took 3 months, during which time I was repeatedly asked for documentation that was already provided to them.

ray485 from midwest


(5 of 5)

Wyndham Capital

I had five initial respondents (two later) after I submitted my information to Lending Tree. I was able to compare the responding mortgage companies side by side and make an informed selection based on their submitted information. Wyndham Capital came out as a front runner right away and after I spoke with a loan officer, their lead was solidified by not only their numbers but by their responsiveness, courtesy and customer focused loan processing. I will recommend Wyndham (twice already) to anyone I know seeking a mortgage loan whether new or refinance.

DaleB from Southern California


(4 of 5)

good service

Very good customer service, possibly even too much so. Found a slightly better rate from another lender which offset any reduction in closing costs with this lender.

MarylandBuyer from Maryland


(5 of 5)

Fast & Simple

We had a great experience with our refinance with Wyndham Capital. The whole process was very professional, simple, and efficient. I was able to scan and upload most of the forms (those not requiring a wet signature) to their web portal. The cost was very reasonable, and I was able to get the lowest rate comparable to other lenders, with no points. The customer service was exceptional, with the Wyndham Capital team being very responsive throughout the whole process. I would definitely recommend and use them again.

DerekS from Mission Viejo, CA


(5 of 5)

Refi Portland

Good rates and the best fees and closing costs that we found.

Matt22 from Portland, OR


(1 of 5)

A Major Disappointment

We have been Costco members for 20 years, and so we trusted their mortgage program with Wyndham Capital. I am sorry to report that Costco picked a loser this time around. Believing Wyndham's initial sappy sales pitch, we applied for refinancing on our home. They required us to upload boatloads of financial documents to their e-portal (far more than I have ever had to do in my five previous mortgages -- scanning endless pdfs and uploading it all online was a real hassle). Along the way, their clerical staff made numerous errors, and getting straight information was nearly impossible. After being slow, unresponsive and delaying our loan processing for several weeks, Wyndham's underwriters began to review our appraisal. First, they said the railing on our back deck didn't look right and would have to be rebuilt before they would proceed with the application. (For your own background, this is a $350,000 custom home we built ourselves in 2006, located in the best neighborhood in our small town.) Several days later, Wyndham disputed the validity of our property appraisal and issued a field review. The appraisal had been done by a well established local firm with an excellent reputation. Based on their "experts'" opinion from 600 miles away in North Carolina, Wyndham came back and claimed our $350,000 appraisal was no good, and that the home was really worth only $280,000. Of course, that killed the deal. From the time we applied to the time of loan denial, the staff at Wyndham allowed nearly two months to elapse -- all the while sending us sappy e-mails reminding us of how we were number one and how great their customer service is. It's a funny thi*****.two weeks after the loan denial, I checked with my hometown bank. They gladly accepted our appraisal (noting the appraiser's strong reputation) and issued us the same loan with closing costs under $500 -- about one-sixth of what Wyndham Capital tried to charge us. Here is what I learned: visit your local banks and real estate experts first for a good home mortgage. The difference is, they know your local market and care about you as the consumer, unlike this outfit. Sorry, Costco -- Wyndham Capital is a loser. Heed my words of advice and steer clear of this plastic corporation!

Mortgagee1 from Pennsylvania


(5 of 5)

Nice Job

Great job by all those who where involved with my re-fi, especially Kara who answer all my questions and concerns in a timely manner. Thanks for everything and I only have 180 more payments and my house will be all mine.

Crum from Elk Grove, CA

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wyndham Capital Mortgage

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Wyndham Capital Mortgage

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

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