Avant

Lender Summary:

Avant has helped over 600,000 customers by providing access to over $5 billion in personal loans. Whether you need to improve your home, make a major purchase, or consolidate your debts into one simple monthly payment, Avant may be able to provide you access to the funds you need.

What they're saying

1526 Reviews
(4.52 of 5)
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

(1 of 5)

terrible

worst company ever

Dear Mark Thank you for considering AvantCredit for your personal finance needs. We are sorry to hear that we were not a fit for your particular situation. Rates are determined on an individual basis and are based on a number of factors including your credit score, repayment history, debit to income ratio, etc. To date, we have serviced over 80,000 people who have borrowed more than $200 million using our convenient and flexible personal loans. If you have any further questions, please contact us at [email protected]. Sincerely, AvantCredit

mark from ohio


(1 of 5)

denied

i haven't applied. but received an email that it was denied. lol

Dear John, We take allegations of fraud very seriously here at AvantCredit. If you believe you have been the victim of identity theft, then at your request we can forward your information to our Fraud Department for further investigation, at which point an Identity Theft Affidavit must be completed. We also request that you send any evidence that you may have regarding your identity theft to [email protected] to assist with the investigation. Please advise us how you wish to proceed with this matter. Sincerely, AvantCredit

john from registered nurse


(1 of 5)

Their loss in the end

Not able to help me out. Disappointed because I have had auto deposit from same income source for 6 years into my 30 year old checking acct. My income to debt ratio is wonderful and I have paid all credit cards off. I owe no credit cards or loans. They could have made money on interest on me. I always pay my bills on time.

Dear Disappointed, Thank you for your feedback. We are sorry to hear about your customer experience. In order to fulfill our commitment to responsible lending, a percentage of our customer applications do go through an online final review process after pre-approval. This review process may change the status of your loan. Rates are determined on an individual basis and are based on a number of factors including your credit score, repayment history, debit to income ratio, etc. We apologize for any confusion in your loan application process. To find out more about your application and why you were declined, please send us an email to [email protected] with your customer details so we can review your account in detail. Sincerely, AvantCredit

Disappointed from Saint Charles, MN


(1 of 5)

Bad Company

Did not like this company at all

Thank you for your feedback. We are sorry to hear that we were not a fit for your particular situation. We are always working on ways to enhance the customer experience based on customer comments such as yours, and we treat all customer feedback as a learning experience. If you have any additional comments, please contact us at 1-800-512-5407. We appreciate the opportunity to serve you. Sincerely, AvantCredit Support

Ndm717 from Covington, Ky


(1 of 5)

Ridiculous Interest rates

I wanted to consolidate some debt, and I have GOOD credit. Avant wanted to give me less than the request amount I needed at 50% interest rate. That's insane, why would someone pay more interest rate than what I'm currently paying now. Defeats the purpose - don't you think?

Dear Derek, Thank you for considering AvantCredit for your personal finance needs. We apologize that we were not a fit for your particular situation. Our rates are determined on an individual basis and are based on a number of factors including your credit score, repayment history, debit to income ratio, etc. Here at AvantCredit, we help tens of thousands of customers to improve their credit score through our flexible personal loans and lines of credit. If you have any further questions, please contact us at [email protected]. Sincerely, AvantCredit Support

Derek from Pacifica, CA


(1 of 5)

Bad criedtet

To high apr

Dear Kite, Thank you for leaving this feedback. Please be advised that rates are determined on an individual basis and are based on a number of factors including your credit score, repayment history, debit to income ratio, etc. Here at AvantCredit, we have helped tens of thousands of customers to improve their credit score through our flexible personal loans and lines of credit. If you have any further comments, please contact us at [email protected]. Sincerely, AvantCredit Support

Kite from Az


(1 of 5)

Not responsive

There were errors on my report. They denied me a loan. After I had the report corrected, they still would not approve me, because they would only use the old inaccurate report. Their customer service will not speak to me or let me speak to a manager. * UPDATED * The new report was corrected and my FICO report show no blemish. Still denied with no explanation or customer service communication. Considering the high interest quotes, they don't seem interested in providing loans!

Dear Raymond, Thank you for considering AvantCredit for your personal finance needs. As a matter of policy, we rely on the information provided directly by the consumer reporting agency. We apologize for any inconvenience and encourage you to reapply in 90 days. Here at AvantCredit, we take pride in providing excellent customer service to all of our customers. We are sorry that you were dissatisfied with your experience. Please e-mail us at Feedback(@)AvantCredit.com and a member of our operations team will reach out to you once we have reviewed your account. We appreciate the opportunity to serve you. Sincerely, AvantCredit Support

Raymond from Virginia


(1 of 5)

Very Disappointed

I applied through Lending Tree and was matched to one company, Avant Credit, however I had to contact the lender directly. When I called they apologized but said that regardless of what Lending Tree said, they were not extending any credit options to me and could not tell me why.

Disappointed from Richmond Hill, GA


(1 of 5)

Whammy!

Lending Tree said congratulations but Avant Credit turned me down.

BeyondBrokeKY from Kentucky


(1 of 5)

IT BUGS, No real follow up, collection calls

My problem is much like the poster from July 6th, experiencing IT issues.... I borrowed from AvantCredit in January 2014 for $2500.00. Payments were set automatically to withdraw with my bank account , as was required when the initial loan was set up. My bank account is a separate, personal account I keep with very little activity. It is not my main account and I do not log into it on a regular basis. The automatic payments were made, as contracted. In late May, I called Avant Credit and spoke to one of their representatives to find out how to make a final payment and what my payoff was. I then went online to enter my payoff request. Avant Credit showed my final payment would draft on June 4th in the amount of $2200.17. Later that day I received an e-mail from Avant confirming my final payment details, but now the amount provided showed as, $2190.19 to draft on June 4th. I ensured to have the higher amount in my account, not knowing which might draft. Neither amount ever debited from my bank. I went to Avant to log into my account and it told me I did not have a loan, so no transaction or account history was available for me to review. I then went to my e-mails from Avant and read that it could take up to 10 days for my account to show paid status and to confirm funds had cleared. So, I waited believing that Avant would eventually pull the funds from my account. On June 17th, I received an email from Avant stating that I had paid my loan in full, along with a copy of my contract stamped “Paid in Full”. On June 25th, I began receiving collection calls from Avant. I was alarmed and went back to log into my Avant account and discovered that I could now view my account history, which showed a payoff on June 4th for $2200.17 and a new loan had been issued to me on June 9th for $2500.00! I never applied for this loan and no new loan proceeds were ever credited to my bank account. I contacted Avant and received an e-mail from them stating they had issued the paid in full contract back to me in error and they confirmed in the e-mail that I had only applied for the one loan in January. They said the final payment never drafted due to technical issues. They said they would honor the $2190.19, if I would provide them with my current bank statement by the July 17th. First of all, I am not applying for a loan- Avant has my current and correct bank routing and account information to debit the $2190.19. I should not have to provide them with anything else, since this was their system issue and nothing I failed to do for the loan to process. Also, now because of the “new” June 9th loan, I cannot enter a payoff request online because the amount they are reflecting is at the higher loan amount, that I should not be responsible to pay. I am worried about this effecting my credit and it has stressed out me and my spouse who has become aware of the issue. We have been working on building a good credit profile. I am now receiving numerous calls and collection emails and no real response from the lender to resolve this!

Thank you for leaving this feedback. We are very sorry to hear that you are dissatisfied with your experience. We would very much like to look into your account but will need more details to do so. Please contact us at [email protected] and a senior member of our operations team will reach out to you shortly after the account is reviewed. Sincerely, AvantCredit 640 N LaSalle St, Suite 535 Chicago, IL 60654

niccal815 from Marina del Rey, CA

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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