NMLS# 399801

Wells Fargo Bank, N.A.

Lender Summary:

Welcome to Wells Fargo Dealer Services!

As our customer, you’ll benefit from the strength and reputation of Wells Fargo, one of the nation’s largest financial institutions. At Wells Fargo Dealer Services, it’s our mission provide you with the highest customer service possible — and we look forward to serving you.

We’ve made it easy to manage your accounts at wellsfargodealerservices.com with convenient 24 hours a day, seven days a week access. Through eServices, you can easily: Check your balance, make payments, request payoff quotes, or sign up for eStatements. In addition, you can also apply to refinance your current Wells Fargo Dealer Services auto loan online. Learn more — give us a call today!

What they're saying

13 Reviews
(2.46 of 5)
  • Interest Rates
    Average
  • Fees & Closing Costs
    Average
  • Responsiveness
    Good
  • Customer Service
    Average

Review Breakdown


(1 of 5)

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Chumbo from COLUMBIA, SC


(4 of 5)

Test Review

Test Review

Pedrowski from Arlington, VA


(1 of 5)

WORST EXPERIENCE EVER!!

Worst experience I have ever had. I have my current home mortgage with Wells Fargo so I assumed that would make getting my new mortgage easier. NOPE! I was quoted a certain rate but then lost that rate due to the Loan Rep not locking it in like he was supposed to. Only to later find out that rate was based upon them setting up an automatic payment and it would be a .25% higher if I didn't want that. Once I was preapproved and going thru escrow, my Loan Consultant was non existent and failed to let me know right away that there was an issue and funding didn't go thru. He actually went on vacation and didn't call me before he left with the bad news just days before I was supposed to close Escrow. As a result, the home I was selling closed, but I found out that I still didn't own my new home and now had nowhere to live and had to start over with another lender. COMPLETELY UNACCEPTABLE!! They should have notified me right away with any issues and they should have told me right away not 1 week before closing a 45 day Escrow! I WILL NEVER bank, own a credit card or do ANY business with Wells Fargo ever as a result.

TSmith from North Hills, CA


(5 of 5)

Awesomeness!

Approved within 24 hours, how awesome is that?! Simple process and quick response! Best part no extra costs for auto refinancing. Thanks to Wells Fargo I will now be saving $175 a month and only added 6 months to my loan term.

IV760 from Heber, CA


(1 of 5)

worst of lenders

this company is a very bad one to do business with

luigy from Orlando


(5 of 5)

Fast

I waited on all my offers to come in and they were exactly what I wanted. Fast service, great customer service. I would recommend

Olive from Georgia


(1 of 5)

Don't bother if you have filed bankruptcy

I have a bank account with Wells Fargo and have been with them for several years. Because of this, I thought I would be able to get a break from them with my less than perfect credit, not the case. My credit score is 697 BUT I've had a bankruptcy in the past. So in other words don't bother if you've filed bankruptcy.

12345 from Southern California


(1 of 5)

Just not a good Lender

I just had a horrible experience with them, took days to get information back and forth just to be the HIGHEST offer, by far**.just do not see the point of doing business with them.

Slingz from Atlanta, GA


(5 of 5)

Very Pleased With The Outcome!!

I was very pleased with the outcome of my refinance loan. The Wells Fargo Representative Doug was very helping and professional. I will definitely recommend to anyone.

Happy from Indiana


(2 of 5)

More expensive

Wants half again my current rat***.but at least they didn't make annoying, repeated phone calls like another company on here.

dkdk from NorCal

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wells Fargo Bank, N.A.

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Wells Fargo Bank, N.A.

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

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