NMLS# 399801

Wells Fargo Bank, N.A.

Lender Summary:

Welcome to Wells Fargo Dealer Services!

As our customer, you’ll benefit from the strength and reputation of Wells Fargo, one of the nation’s largest financial institutions. At Wells Fargo Dealer Services, it’s our mission provide you with the highest customer service possible — and we look forward to serving you.

We’ve made it easy to manage your accounts at wellsfargodealerservices.com with convenient 24 hours a day, seven days a week access. Through eServices, you can easily: Check your balance, make payments, request payoff quotes, or sign up for eStatements. In addition, you can also apply to refinance your current Wells Fargo Dealer Services auto loan online. Learn more — give us a call today!

What they're saying

13 Reviews
(2.46 of 5)
  • Interest Rates
    Average
  • Fees & Closing Costs
    Average
  • Responsiveness
    Good
  • Customer Service
    Average

Review Breakdown


(1 of 5)

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Chumbo from COLUMBIA, SC


(1 of 5)

WORST EXPERIENCE EVER!!

Worst experience I have ever had. I have my current home mortgage with Wells Fargo so I assumed that would make getting my new mortgage easier. NOPE! I was quoted a certain rate but then lost that rate due to the Loan Rep not locking it in like he was supposed to. Only to later find out that rate was based upon them setting up an automatic payment and it would be a .25% higher if I didn't want that. Once I was preapproved and going thru escrow, my Loan Consultant was non existent and failed to let me know right away that there was an issue and funding didn't go thru. He actually went on vacation and didn't call me before he left with the bad news just days before I was supposed to close Escrow. As a result, the home I was selling closed, but I found out that I still didn't own my new home and now had nowhere to live and had to start over with another lender. COMPLETELY UNACCEPTABLE!! They should have notified me right away with any issues and they should have told me right away not 1 week before closing a 45 day Escrow! I WILL NEVER bank, own a credit card or do ANY business with Wells Fargo ever as a result.

TSmith from North Hills, CA


(1 of 5)

worst of lenders

this company is a very bad one to do business with

luigy from Orlando


(1 of 5)

Don't bother if you have filed bankruptcy

I have a bank account with Wells Fargo and have been with them for several years. Because of this, I thought I would be able to get a break from them with my less than perfect credit, not the case. My credit score is 697 BUT I've had a bankruptcy in the past. So in other words don't bother if you've filed bankruptcy.

12345 from Southern California


(1 of 5)

Just not a good Lender

I just had a horrible experience with them, took days to get information back and forth just to be the HIGHEST offer, by far**.just do not see the point of doing business with them.

Slingz from Atlanta, GA


(1 of 5)

You think I am STUPID

Wells Fargo was the first lender to come in with an offer. I was refinancing my 09 Accord. Needed to borrow 2K less than book value. My current rate was 8.49%, Wells came in with an offer to refinance @ 17.49%. That would have increased my payment and cost me an additional $3800 in INTEREST. WAIT on the next offer. IFS came in 3 days later with a re-fi rate of 5.74%. I chose to keep my payment the same, and I am paying the car off 14 months quicker than the original loan. WAIT, WAIT, WAIT on the next offer.

RUCRAZY from Western North Carolina


(1 of 5)

Ridiculous

My credit score on all three of my credit scores has improved by 20-30 points in the six months since I financed my first vehicle ever and you come back with a rate almost a full percentage point higher? I've been a wells fargo checking account holder for 10 years, what has it gotten me? not a stinkin thing!

furiousgeorge from Frederick MD

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
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Loan Officer Certifications:

  • Gold Leaf
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  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wells Fargo Bank, N.A.

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Wells Fargo Bank, N.A.

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